Privacy policy
Last updated: March 6, 2026
At Steamboat Brand, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit or make purchases on our website:
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.
1. DATA CONTROLLER
Steamboat Brand
Carrer Fra Pere Joan Cerdà, 31
07300 Inca
Balearic Islands, Spain
Email:
studiodesignsteamboat@gmail.com
2. PERSONAL DATA WE COLLECT
When you visit or use our website, we may collect the following categories of information:
Contact details
- Name
- Shipping address
- Billing address
- Telephone number
- Email address
Payment information
Payments are processed through secure providers such as Shopify Payments or other available payment methods.
Steamboat Brand does not directly store your full card details.
Order information
- Products purchased
- Order history
- Returns or exchanges
Technical information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device used
- Pages visited
- Browsing time
Cookies and similar technologies
We use cookies and similar technologies to improve the user experience and analyse website traffic.
3. HOW WE USE YOUR INFORMATION
We use your personal data to:
Process orders
- Manage purchases
- Process payments
- Ship orders
- Manage returns
Customer service
- Respond to enquiries
- Resolve issues
- Handle complaints
Improve the user experience
- Analyse website use
- Optimise navigation
- Personalise recommendations
Marketing and advertising
We may use your information to:
- Send promotional communications
- Show personalised advertising
- Measure the effectiveness of advertising campaigns
You may opt out of these communications at any time.
Legal compliance
We may process your data to comply with legal obligations or requests from authorities.
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
- Performance of a contract (order management)
- Compliance with legal obligations
- User consent
- Legitimate interest in improving our services
5. DATA SHARING
We may share personal information with:
Shopify
Our store runs on the Shopify platform.
You can consult its privacy policy here:
Payment providers
To process transactions.
Shipping companies
To deliver orders.
Technology providers
Such as tools for:
- Web analytics
- Marketing
- Hosting
- Order management
Public authorities
When required by law.
6. ADVERTISING AND MARKETING TOOLS
We use third-party tools to display advertisements and analyse user behaviour, including:
- Meta (Facebook and Instagram Ads)
- Google Ads
- Google Analytics
- Shopify Analytics
These tools may use cookies or similar technologies to collect information about your activity on our website.
You can find more information about managing personalised advertising here:
https://www.youronlinechoices.com
7. COOKIES
Our website uses cookies and similar technologies to improve the browsing experience, analyse website usage, and offer personalised content or advertising.
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit, such as preferences or actions taken during browsing.
Types of cookies we use
Necessary cookies
These cookies are essential for the operation of the website and cannot be disabled in our systems.
They enable functions such as:
- Website navigation
- Access to secure areas
- Adding products to the cart
- Completing the checkout process
Without these cookies the website cannot function properly.
Our website uses essential cookies provided by Shopify, such as:
-
cart→ identifies the contents of the shopping cart -
_shopify_y→ analytics and security -
_shopify_s→ session management -
_secure_session_id→ user security
Preference cookies
These cookies remember information that changes how the website behaves or appears, such as:
- Selected language
- Browsing preferences
- User settings
Their purpose is to provide a more personalised experience.
Analytics cookies
These cookies help us understand how visitors interact with our website.
They collect aggregated and anonymous information about:
- Pages visited
- Browsing time
- User behaviour
We may use tools such as:
- Shopify Analytics
- Google Analytics
Marketing cookies
These cookies may be used by us or third parties to display relevant advertising on other websites.
They allow personalised ads based on your browsing activity.
We may use marketing tools such as:
- Meta (Facebook and Instagram Ads)
- Google Ads
- Shopify Marketing
Cookie management
You can accept, reject, or configure your cookie preferences at any time through the cookie banner on our website.
You can also configure your browser to block or delete cookies. However, disabling certain cookies may affect the proper functioning of the website.
8. DATA RETENTION
We retain personal data for as long as necessary to:
- Process orders
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
9. INTERNATIONAL DATA TRANSFERS
Some service providers may process data outside the European Economic Area (EEA).
In such cases we use legal safeguards such as Standard Contractual Clauses approved by the European Commission.
10. USER RIGHTS
If you reside in the European Union, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw your consent at any time
To exercise these rights you may contact us at:
studiodesignsteamboat@gmail.com
11. RIGHT TO LODGE A COMPLAINT
If you believe that the processing of your personal data does not comply with applicable regulations, you may lodge a complaint with the relevant data protection authority.
In Spain, the competent authority is:
Spanish Data Protection Agency (AEPD)
https://www.aepd.es
12. CHILDREN'S DATA
Our services are not directed at minors.
We do not knowingly collect personal data from minors.
13. INFORMATION SECURITY
We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss or alteration.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect legal changes or improvements to our services.
Updates will be published on this page.
15. CONTACT
For any questions related to this Privacy Policy, you may contact us at:
Steamboat Brand
Carrer Fra Pere Joan Cerdà, 31
07300 Inca
Balearic Islands, Spain
